Salon Appointment & CRM App
80%
No-shows Reduced50k+
Monthly Bookings+45%
Client RetentionExecutive Overview
A fast-growing network of premium salons needed a custom application to handle complex scheduling for their 200+ stylists across multiple branches.
The Challenge
Off-the-shelf booking software was too rigid to accommodate their specific commission structures, variable appointment durations based on hair length, and VIP client routing.
Engineered Solution
We engineered a robust cross-platform mobile app (React Native) for clients, synchronized with a powerful internal web portal for salon managers. The system dynamically allocates time slots based on stylist speed metrics and integrates Twilio for automated WhatsApp reminders.
Key Results
Reduced appointment no-shows by 80% through aggressive multi-channel reminders.
Increased VIP client retention by 45% using automated preference tracking.
Streamlined payroll by automating complex commission split calculations.